- General:
- This shipping policy governs the shipment and delivery of any items you purchase through www.coolfurnishing.co.nz.
- By placing an order with us, you agree to accept these shipping terms and conditions.
- Availability:
- Not all items are available in stock. Some items are available for preorder.
- Pre Order items will be shipped as soon as they become available.
- Shipping Rates:
- Shipping rates vary from item to item.
- The shipping cost for each item is provided at checkout.
- For further details or clarification regarding shipping rates, please contact our customer service at coolfurnishing90@gmail.com.
- Order Processing:
- Orders are processed on business days (Monday to Friday, excluding public holidays).
- Orders placed on weekends or public holidays will be processed the following business day.
- Shipping Times:
- Estimated shipping times will be provided upon checkout.
- Shipping times are to be used as a guide only and are subject to the acceptance and approval of your order.
- We aim to deliver pre ordered items as soon as they become available.
- Shipping Carriers:
- We use a variety of shipping carriers to ensure your order is delivered as efficiently as possible.
- Tracking:
- Whenever applicable, a tracking number will be provided so you can track the delivery of your order.
- Delivery Address:
- It’s important to provide a correct and complete delivery address. We are not responsible for delayed or failed deliveries due to incorrect or incomplete addresses.
- International Shipping:
- If we offer international shipping, additional charges, duties and taxes may apply. These additional charges are the responsibility of the customer.
- Contact:
- If you have any questions or concerns regarding shipping, please contact our customer service at coolfurnishing90@gmail.com.
- Policy Amendments:
- We reserve the right to amend this shipping policy at any time without prior notice.